Once you submit the activation form our team reviews your details and goes live within 24 hours on average.

Yes, you can trial ZekMenu for 7 days with full access to Standard plan features. No credit card required.

Yes. Pro plan lets you manage multiple branches, each with their own QR codes and menu variations.

Collections currently happen offline via cash, bank transfer or in-person. You record payments in the dashboard and notify our team.

We issue e-Archive invoices manually right now and email them to you once the payment is confirmed.

Reach out to our team. We prorate based on the remaining period and switch you to the new plan without downtime.

You can handle everything inside the dashboard. If you need help our success team is happy to jump on a quick call.

Yes. You can create new languages in the dashboard and translate content yourself. You need to add translations for all languages, including Turkish and English.

Currently, only subdomain usage is supported. Your menu will be published at {subdomain}.zekmenu.com. Custom domain support will be added soon.

Modifier groups allow you to add extra options to your products (e.g., Sauces, Extras). You can create them from Products > Modifier Groups tab and attach them to products. Customers will see and be able to select these options when ordering.

You can define delivery zones for each branch. You can set zone name, city/district/neighborhood, minimum order amount, delivery fee, and delivery time. Customers will automatically see the appropriate zone based on their address.

Theme customization feature is currently not active. This feature will be added soon. For now, you can select and use one of the available themes. Each theme offers a different appearance and style.

From Products > Bulk Tools tab, you can export catalog in JSON format, edit it, and re-import. When importing, categories, products, and variants are automatically created.

Yes. When creating products, you can select which branches they appear in from the 'Branches' section. Also, branch-based different prices can be defined in variants.

Enable 'WhatsApp Ordering' feature from 'Order Settings' section on branch edit page and enter your WhatsApp number. Customers can add products to cart from the menu and send orders via WhatsApp. Order message is automatically formatted and sent to your specified WhatsApp number.

Three order types are supported: Delivery (delivery address required), Pickup (customer picks up), Table (table number required). For customers coming via QR code, table order is automatically selected.

When you define delivery zones, customers selecting delivery can choose the appropriate zone based on their address. Minimum order amount, delivery fee, and delivery time are set for each zone. This information is automatically shown in the order message.